
OL is here for one reason and one reason only - to bring you the highest quality and the most effective dietary supplements available in nutraceutical science.
My pledge has always been, and always will be, to bring you quality, innovative and effective product formulations that always have certificates of analysis, lab assays, and true standard quality control monitoring. We are one of the few facilities in the United States that videotape its production and can tie out every lot number with every ingredient. Our products consistently have a return rate of less than 1% and the average store growth rate this year was 37%.
Over the years, OL has become very well known in the natural health industry for our staunch commitment to quality, our outstanding research and development in natural health and vitamin science, and for bringing distinctive specialty formulations to consumers all around the world. OL is committed to providing up-to-date information and education about anything and everything related to dietary supplements and complimentary medicine.
Let’s talk about quality control. Just recently, we sent out a sample of CoQ10 to our independent lab. Unknown to them, we added a blending agent that reduced the expected amount of CoQ10 by 30%. We did this to test the quality of our lab. Sure enough, our lab called us back and told us one of our products did not meet its specifications. Our internal auditor laughed and said, "No, we were just testing you to make sure your lab tests are accurate." The lab technician laughed and stated, "You guys actually test the tester!" So, keep this in mind. This is a cost that cannot be seen in the bottle but can certainly be seen as value to your customer when they come back and buy the product again and again.
I don’t take commitment lightly. Just recently, we made a $150,000 donation to Southwest College of Naturopathic Medicine to insure the future of the Naturopathic industry and the independent health food store. I don't know many companies that have done this in the past ten years. Hopefully, you don't take this as arrogance, but as a display of my commitment to improving our industry and my solid belief in natural medicine, dietary supplements, and the natural health industry.
OL is best known for its Research & Development resulting in some of the most innovative and effective specialized formulations available. Many of these specialized formulations have assisted thousands of people in the relief of Arthritis, Asthma, Allergies, Fibromyalgia, and Cancer. We don't do a lot of slick marketing and advertising. We don't trick people by selling technologies that don't exist or by putting claims on labels that are not compliant. We simply bring you the best quality with every single product we sell. Our goal is to bring you proven success, not speculation. If you look around, you will find that OL is one of the few companies that does what it says.
If outstanding customer service, exhaustive research and development, the purest ingredients and the most educated representatives (with over three hundred hours a year of education) are your primary objectives; if you truly believe in the philosophy that "you get what you pay for" and put value above price, then there's a good chance that we are the right fit. We've stood behind our customers for over fifteen years and that's where we plan to stay.
Best of Health,
Craig Connors
President & CEO, Olympian Labs